{"id":3975,"date":"2021-09-03T15:06:04","date_gmt":"2021-09-03T14:06:04","guid":{"rendered":"https:\/\/www.chi.ac.uk\/?page_id=3975"},"modified":"2024-03-05T11:39:06","modified_gmt":"2024-03-05T11:39:06","slug":"professional-services","status":"publish","type":"page","link":"https:\/\/www.chi.ac.uk\/about-us\/who-we-are\/professional-services\/","title":{"rendered":"Professional Services"},"content":{"rendered":"\n
Our dedicated Professional Services teams are experts in their fields, working behind the scenes to provide a high-quality, twenty-first-century learning environment in which all students achieve their potential.<\/p>\n
Each team draws upon a wealth of experience to ensure that the University achieves its academic and non-academic objectives.<\/p>\n\t
Academic Registry has responsibility for ensuring that records for all students (undergraduate, postgraduate and research) across our provision, including collaborative partners,\u00a0are accurately maintained and complete from the time an applicant becomes a registered student through to final award.<\/p>\n
The Academic Registry team provides a professional, proactive and high quality service to students, staff and other visitors both in person, via email, telephone or written correspondence.<\/p>\n
Academic Registry comprises administrative teams to support the following areas:<\/p>\n
The remit of the Academic Quality and Standards Service is to operationalise the administrative procedures through which the University’s academic rigour and excellence in teaching and learning are ensured.<\/p>\n
The main activities include programme approval, annual monitoring and periodic review of programmes, Boards of Examiners and the appointment of External Examiners.<\/p>\n
We support one main Committee of Academic Board – the Academic Standards Committee.<\/p>\n
Our support for students also includes helping those who wish to Appeal against decisions of Boards of Examiners.<\/p>\n
We also manage academic malpractice, mitigating circumstances, and complaints from students in particular areas including those referred on to the Office of the Independent Adjudicator.<\/p>\n
Director of Quality and Standards<\/p>\n
Email: k.akerman@chi.ac.uk<\/a><\/p>\n Head of Quality and Standards<\/p>\n Email: c.hunter@chi.ac.uk<\/a><\/p>\n Quality and Standards Manager<\/p>\n Email: r.herniman@chi.ac.uk<\/a><\/p>\n Senior Administrator<\/p>\n Email: m.stanton@chi.ac.uk<\/a><\/p>\n Senior Administrator<\/p>\n Email: r.clausen@chi.ac.uk<\/a><\/p>\n Department Administrator<\/p>\n Email: m.williams@chi.ac.uk<\/a><\/p>\n Apprenticeships Compliance Officer<\/p>\n Email: w.luxford@chi.ac.uk<\/a><\/p>\n Quality and Standards Administrator<\/p>\n Email: alexia.smith@chi.ac.uk<\/a><\/p>\n The Estate Management team provide a wide range of support service functions including the following:<\/p>\n The Finance team\u00a0 maintains financial systems and records in line with statutory and funding body requirements and supports the effective planning and management of the university by providing financial advice and information.<\/p>\n Supplier invoices for services and goods should be sent to accountspayable@chi.ac.uk<\/a><\/p>\n Customer purchase orders should be sent to salesledger@chi.ac.uk<\/a><\/p>\n The Estate Management team provide a wide range of support service functions including the following:<\/p>\n We aim to support staff and managers in all human resources aspects of their work and life at the University.<\/p>\n The department covers the areas of HR Services, Occupational Health and Wellbeing, Equality and Diversity, Staff Development, Environmental Health and Safety & Sustainability.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tWork for us \n\t\t\t\t\t<\/a>\n IT Services supports learning, teaching, and professional Services with technology infrastructure systems and services.<\/p>\n Help and advice to support you in using IT is readily available. There is\u00a0extensive online help<\/a>, or you can contact us via the\u00a0Support and Information Zone<\/a>.<\/a><\/p>\n The SIZ provides face-to-face service via the counter in each Learning Resource Centre, and can also be contacted by\u00a0email<\/a>\u00a0telephone on (01243) 816222<\/a>, or through our\u00a0self-service portal<\/a>.<\/p>\n Director of Information and Learning Technology<\/p>\nTel: 01243 816150<\/a> IT Service Development Manager<\/p>\nTel: 01243 816153<\/a> Manager of Learning Technology and Skills Development<\/p>\nTel: 01243 816135<\/a> Head of IT Operations<\/p>\nTel: 01243 816450<\/a> Head of Corporate & eLearning Systems<\/p>\nTel: 01243 816151<\/a> IT Service Delivery Manager<\/p>\n The Department of Learning and Information Services (LIS) is responsible for the Learning Resource Centres, main reception and Support and Information Zones (SIZ), Library Services, and IT.<\/p>\n Learn more about our libraries and Learning Resource Centres (LRCs).<\/p>\n Our Support and Information Zones offer help and support to students on a range of issues.<\/p>\n The Skills Team offer group and one-to-one training in all of the systems and software provided at the University.<\/p>\n We offer services from open-access PCs, to video equipment loads, to easy-to-use printing.<\/p>\n Support and Information Zone<\/strong><\/p>\nTel: 01243 816222<\/a> For PrintShop, please contact: printshop@chi.ac.uk<\/a><\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n In Planning\u00a0we\u00a0collect, analyse and report data and management information for both\u00a0student related statutory returns and for\u00a0internal use.<\/p>\n Head of Planning<\/p>\n Management Information Analyst<\/p>\n Management Information Analyst<\/p>\n Admissions staff are happy to answer your enquiries about how to make an application, entry criteria, selection procedures, and course availability.<\/p>\n Tel: 01243 816002<\/a> Our Marketing Campaigns team are happy to discuss queries about both our weekly-scheduled and ad-hoc Campus Tours.<\/p>\n Tel: 01243 816443<\/a> Our dedicated International Team can answer enquiries and queries from those looking to study with us from overseas.<\/p>\n Email: global@chi.ac.uk<\/a><\/p>\n Our Marketing Campaigns team organise four Open Days every year, suitable for both pre and post applicants.<\/p>\n Tel: 01243 816443<\/a> The Digital Team promote the university through our website, digital content, recruitment sites and social media platforms.<\/p>\n Tel: 01243 812151<\/a> As a student you could benefit from specific types support, such as:<\/p>\n The Disability Team provides a range of support to students with disabilities, continuing health conditions, mental health conditions and specific learning difficulties.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n The International Student Advisory Service (ISAS) is here to provide on-going support for international and EU students and can help you settle in to living and studying in Chichester or Bognor Regis.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n Students can meet with an adviser in confidence to discuss any worries or concerns without the need to join a waiting list or book an appointment.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n The Student Money Advice Service provides assistance and advice for students who have financial difficulties.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n The Academic Skills Adviser offers one-to-one tutorials and group workshops focusing on the skills you need to be successful with your studies.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\nDr Ceri Hunter<\/h5>\n
Robert Herniman<\/h5>\n
Martin Stanton<\/h5>\n
Rachael Clausen<\/h5>\n
Mandy Williams<\/h5>\n
Wendy Luxford<\/h5>\n
Alexia Smith<\/h5>\n
\n\t\tEstate Services\n\t<\/h2>\n
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\n\t\tFinance\n\t<\/h2>\n
\n\t\tManagement accounts and procurement\n\t<\/h4>\n
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\n\t\tHealth, Safety and Sustainability\n\t<\/h2>\n
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\nHealth and Safety Manager\nTel: 01243 816488<\/a>
\nEmail: k.hickman@chi.ac.uk<\/a>\n\n\t\tHuman Resources\n\t<\/h2>\n
\n\t\tIT Services\n\t<\/h2>\n
\n\t\tGetting help with IT\n\t<\/h4>\n
\n\t\tWho we are\n\t<\/h4>\n
Dr Rod Matthews<\/h5>\n
\nEmail: r.matthews@chi.ac.uk<\/a>\n Haydn Tarr<\/h5>\n
\nEmail: h.tarr@chi.ac.uk<\/a>\n Roz Hall<\/h5>\n
\nEmail: m.hall@chi.ac.uk<\/a>\n James Mason<\/h5>\n
\nEmail: j.mason@chi.ac.uk<\/a>\n Melanie Lintell-Smith<\/h5>\n
\nEmail: m.lintell-smith@chi.ac.uk<\/a>\n Kevin Williams<\/h5>\n
\nTel: 01243 816151<\/a>
\nEmail: k.williams@chi.ac.uk<\/a>\n\n\t\tLearning and Information Services\n\t<\/h2>\n
\n\t\tLibrary and Learning Resources\n\t<\/h4>\n
Contact<\/h5>\nKaren Lloyd<\/strong>
\nUniversity Librarian
\nTel: 01243 812082<\/a>
\nEmail: k.lloyd@chi.ac.uk<\/a>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n\n\t\tSupport and Information Zone\n\t<\/h4>\n
Contact<\/h5>\nVito Mastrolonardo<\/strong>
\nHead of Support and Customer Experience
\nTel: 01243 816000<\/a>
\nEmail: v.mastrolonardo@chi.ac.uk<\/a>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n\n\t\tSkills Team\n\t<\/h4>\n
Contact<\/h5>\nRoz Hall<\/strong>
\nManager of Learning Technology and Skills Development
\nTel: 01243 816135<\/a>
\nEmail: m.hall@chi.ac.uk<\/a>\n\t\t\t\n\t\t\t\t\t\t\tLearn more\n\t\t\t\t\t<\/a>\n\n\t\tPrinting and Equipment\n\t<\/h4>\n
Contact<\/h5>\n
\nEmail: help@chi.ac.uk<\/a>\n\n\t\tPlanning\n\t<\/h2>\n
John Lumley<\/h5>\n
\nEmail: j.lumley@chi.ac.uk<\/a>\n April Taylor<\/h5>\n
\nEmail: a.taylor@chi.ac.uk<\/a>\n Sarah Middleton<\/h5>\n
\nEmail: s.middleton@chi.ac.uk<\/a>\n\n\t\tStudent Recruitment and Admissions\n\t<\/h2>\n
\n\t\tAdmissions\n\t<\/h4>\n
\nEmail: admissions@chi.ac.uk<\/a>\n\n\t\tCampus Tours\n\t<\/h4>\n
\nEmail: studyhere@chi.ac.uk<\/a>\n\n\t\tInternational\n\t<\/h4>\n
\n\t\tOpen Days\n\t<\/h4>\n
\nEmail: studyhere@chi.ac.uk<\/a>\n\n\t\tWebsite and
Social Media\n\t<\/h4>\n
\nEmail: website@chi.ac.uk<\/a>\n\n\t\tStudent Support and Wellbeing\n\t<\/h2>\n
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\n\t\tDisability and Dyslexia Service\n\t<\/h4>\n
\n\t\tInternational Student Advice\n\t<\/h4>\n
\n\t\tStudent Health and Wellbeing\n\t<\/h4>\n
\n\t\tStudent Money Advice\n\t<\/h4>\n
\n\t\tStudy Skills\n\t<\/h4>\n
\n\t\tSupport and Information Zone\n\t<\/h4>\n